iFriendsv2 Customer Service
Our Customer Service Commitment to You
iFriendsV2 operates a 24-hour-per-day, fully-staffed customer service operation exclusively dedicated to serving you.
Our guarantee: You will never receive a busy signal, never receive a “no-answer”, and you will always receive prompt, courteous, professional and personal attention from a real person, not a voice-mail recording system. Should you ever have an experience to the contrary, let us know, and we will deposit a $25 reward/apology credit in your iFriendsV2 account. (We put our money where our mouth is!).
We deliver the no-hassles professionalism that you deserve for patronizing iFriendsV2, one of the 100 largest and most popular internet services in the world, and the #1 web-conferencing community on the web (Source: Nielsen NetRatings)
Our seasoned staff of more than 50 professionals is at your service, night or day, at 1-800-iFriends (1-800-437-4363; overseas callers dial 001-561-656-0500). iFriendsV2 customer service representatives will be happy to help you overcome technical problems using the iFriendsV2 service, help you remember a forgotten password, discuss your account information with you, cancel your account, answer questions about your billing statement (if you use premium areas of the iFriendsV2 service), or even discuss refund scenarios with you if you had a negative experience while using a premium area of iFriendsV2.
There are other ways to get help, too! If you prefer contacting us online over calling our toll-free number, check out our Expedited Contact Form. (Messages are promptly responded to on a same-day basis) While you’re online, you can also try our “Frequently-Asked Questions” area.
At iFriendsV2, we’re so confident in our ability to provide you with excellent customer service and a satisfying, enriching experience that we’re not afraid to make it super-easy for you to cancel your account. You can call us toll-free, contact us online, or simply point-and-click using our instant cancellation form. (And should you forget this link, the cancel form is always easy to find: just click the ever-present “Customer Service” link over to the left [under "Cool Resources"], where you will always find the online-cancel form among the many features listed for your convenience).
Our customer service department has served millions of customers over the years, and both iFriendsV2 and its parent company enjoy an excellent reputation – particularly for an internet online services company – with consumer service organizations such as the Better Business Bureau.
Please take a moment now and make a note of our toll-free Customer Service Number (you can even add a note to the iFriendsV2 Bookmark in your browser):
1-800-iFriends
(Also, 1-800-437-4363; Overseas callers dial 001-561-656-0500)
or contact iFriendsV2 online
PS: If you have had a previous negative experience using your credit card with other websites, click here to learn how iFriendsV2 is different.
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